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If you have renewed your software assurance or upgraded your concurrent session limit on an on-premise server, you must manually apply the new key. Step-by-Step Activation Guide
Focused on ad-hoc sessions and unattended access for IT helpdesks.
: Navigate to the folder where ScreenConnect is installed (typically in the directory) and locate a file named license.xml Reading the Key Screenconnect License Key
This model allows a set number of technicians to log in at the same time. If you have a 5-user license, the 6th person cannot log in until one of the first five logs out. This is highly flexible for teams working in shifts. 2. Access Agent Licensing
ScreenConnect License Key: A Comprehensive Guide to Activation and Management If you have renewed your software assurance or
This is the most common model for help desks. It is licensed based on the number of technicians who will be using the software simultaneously. Single technician, one session at a time.
Unauthorized software versions may leak sensitive client credentials and remote access sessions. If you have a 5-user license, the 6th
Pirated instances lack critical security patches, leaving your clients vulnerable to supply-chain attacks.
Security researchers have documented a surge in malicious activity targeting ScreenConnect. Attackers have been “cracking ScreenConnect Server installations to allow misused clients to connect to attacker-controlled servers”. These cracked servers are then used to distribute malware, steal data, and gain persistent remote access to victims’ systems. Between April and June 2025 alone, over 1,300 new indicators of compromise emerged related to malicious ScreenConnect activity.
Select the Status panel. Here you will see your current license count, expiration date, and version compatibility.
If you have renewed your software assurance or upgraded your concurrent session limit on an on-premise server, you must manually apply the new key. Step-by-Step Activation Guide
Focused on ad-hoc sessions and unattended access for IT helpdesks.
: Navigate to the folder where ScreenConnect is installed (typically in the directory) and locate a file named license.xml Reading the Key
This model allows a set number of technicians to log in at the same time. If you have a 5-user license, the 6th person cannot log in until one of the first five logs out. This is highly flexible for teams working in shifts. 2. Access Agent Licensing
ScreenConnect License Key: A Comprehensive Guide to Activation and Management
This is the most common model for help desks. It is licensed based on the number of technicians who will be using the software simultaneously. Single technician, one session at a time.
Unauthorized software versions may leak sensitive client credentials and remote access sessions.
Pirated instances lack critical security patches, leaving your clients vulnerable to supply-chain attacks.
Security researchers have documented a surge in malicious activity targeting ScreenConnect. Attackers have been “cracking ScreenConnect Server installations to allow misused clients to connect to attacker-controlled servers”. These cracked servers are then used to distribute malware, steal data, and gain persistent remote access to victims’ systems. Between April and June 2025 alone, over 1,300 new indicators of compromise emerged related to malicious ScreenConnect activity.
Select the Status panel. Here you will see your current license count, expiration date, and version compatibility.
