Power on the system and repeatedly press the key to enter the BIOS Setup Utility.

Ensure your HP laptop is plugged into a wall outlet. Do not attempt to update the firmware on battery power alone. If the battery dies mid-update, it could permanently corrupt your motherboard.

If the Q78 firmware is available for your specific machine, it will appear in the list. Check the box and allow the app to download and install it automatically. Step-by-Step Installation Guide

To help me provide more tailored instructions, please let me know:

If you suspended BitLocker in Step 3, return to the Control Panel and click . Troubleshooting Common Installation Issues

Supporting new hardware components, power management updates, and operating system improvements (including Windows 10 and Windows 11).

If you manage multiple devices or prefer an automated approach:

Key compatible models include:

Before hitting that download button, it is helpful to understand what you are installing.

HP provides a built-in tool that automates much of this process:

To download the , the most reliable and secure method is to use the official HP Customer Support - Software and Driver Downloads page or the Microsoft Update Catalog .