Restart the computer. The advanced settings will now be accessible without a password.
Open the main ESET program window and press to open Advanced setup. When the password prompt appears, click Restore password .
If the endpoint cannot connect to the internet, is unmanaged, and you cannot access the ESET Unlock Tool, you can manually clear the password by booting into Windows Safe Mode. ESET's self-defense mechanisms are disabled in Safe Mode, allowing file and registry changes. Step-by-Step Safe Mode Reset eset endpoint security password reset
In the command prompt, type:
If you are locked out of the management console itself, you cannot simply "click" your way in. You must use the dedicated reset tool installed on the server’s hard drive: Restart the computer
For more in-depth, technical troubleshooting of ESET endpoint security password issues, it is recommended to review the official ESET Support Knowledgebase. If this article was helpful, Best practices for managing ESET licenses.
Method 2: Using the ESET Unlock Tool (Standalone/Unmanaged Machines) When the password prompt appears, click Restore password
Locate the value named (or similar, depending on the version) and delete the password-related entries, such as Password or Settings .
Method 2: Using the ESET Unlock Utility (Unmanaged Standalone Machines)
Open the local ESET Endpoint Security GUI on the locked machine.