Cargowise documentation includes:

The system converts the document to a PDF and emails it to the consignee without human intervention. Electronic Document Management (eDocs)

Most errors originate here.

AI-powered systems can capture incoming documents (like PDFs or images), classify them, extract key data points (consignee, container numbers, freight charges), and validate that data against the shipment record in CargoWise. If everything matches, the system automatically uploads the document and posts the relevant data, allowing human operators to focus only on the exceptions.

The Document Management System includes comprehensive audit logging and document versioning. Users can track changes, revert to previous versions when needed, and maintain a clean audit trail for compliance inspections or dispute resolution. Every document is time‑stamped and version‑controlled, meeting legal and regulatory norms.

Use official learning paths to get new team members up to speed on the core Operations, Accounting, and Admin menus.