Before downloading or running the tool, you must fulfill these technical conditions to avoid permanently bricking your printer's mainboard logic chip (EEPROM).
: Used to set the destination region (e.g., US, Japan, Europe) and confirm the printer’s model name during mainboard replacements.
For printers that use a replaceable maintenance cartridge (like MC-G02), the tool may not reset the pad counter. You must replace the physical cartridge.
If you cannot find a safe download or you are nervous about the process, there are alternatives: canon service tool 6000
: The most common use for this tool is to reset the "ink absorber full" error (e.g., Error 5B00
Click at the top of the window to print a diagnostic page confirming that the counter ( D= or DF= ) now reads 000.0 . Step 4: Exiting Service Mode Close the Service Tool v6000 software application.
When your Canon PIXMA printer abruptly stops working and displays a cryptic error code—usually —it is often not a mechanical failure. Instead, it is a software block instituted by Canon because the printer believes its internal "ink absorber" (or "diaper") is full. Before downloading or running the tool, you must
To use this tool, you must first put your printer into . Support Code 6000 - Canon Knowledge Base
For further troubleshooting, you can view this YouTube guide on Canon PIXMA Error 6000 .
When this error appears, your printer usually stops working, the printhead carriage stops moving, and you are left unable to print, scan, or copy. This guide will walk you through what this error means, why it happens, how to use a "service tool" approach, and how to fix it yourself. What is Canon Error Code 6000? You must replace the physical cartridge
Once the hardware is primed, you can use the software utility on a Windows PC to clear the error. Critical Prerequisites
: Plug your printer into your computer via a USB cable. This software typically does not work over Wi-Fi. Run the Software ST6000.exe
Do not confuse this with the "Canon Service Tool 5000" (for older MG2100/3100) or "Canon Service Tool 2400" (for iP series). Using the wrong tool can brick your printer.
The printer green light will flash for a few moments and then stay solid. The printer screen (if it has one) will be completely blank. Your computer may play a "New Hardware Detected" sound. Your printer is now in Service Mode.
The V6000 version supports a wide range of modern and legacy Canon inkjet printers: