SPLM uses your machine's network adapter MAC address as the HostID for generating licenses. If your network adapter is disabled (e.g., Wi-Fi turned off or Ethernet disconnected), the license validation will fail.
The Intergraph SmartPlant License Manager service has stopped running on the host server.
Follow these steps in order. After each major step, launch CADWorx to test if the issue is resolved. This methodical approach will help you pinpoint the exact cause. cadworx splm error 7502
Open on both the server and the client machine. Create a new Inbound Rule and Outbound Rule for a Port .
Before fixing it, let’s diagnose the culprit: SPLM uses your machine's network adapter MAC address
The underlying cause of Error 7502 is a broken communication chain between the CADWorx design environment and its designated validation authority. This failure usually stems from one of four primary infrastructure issues:
SPLM Error 7502 is an explicit communication failure. It indicates that the , or the license server cannot validate the request. Follow these steps in order
Ensure both your computer and the server are synced to the same time zone and current time. 4. Reinstall/Update SPLM
Set the Startup Type to to prevent future drops after server reboots. 2. Validate the Workstation Licensing Path
The core of the message is straightforward: