Would you like a visual guide to performing the hard reset, or help interpreting another error code?
The is a critical system fault that commonly targets high-capacity online models, such as the APC Smart-UPS SRT Series (including SRT3000, SRT5K, and SRT6K units). This error triggers a bright red display background , stops normal power inversion, and demands immediate intervention to protect attached data centre infrastructure.
Check the rear panel to ensure the mechanical circuit breaker toggle has not tripped outward [1.12]. If it has popped out, press it firmly back in to reset the circuit breaker [1.12]. STR6KXLI System error 02000 - Spiceworks Community apc ups power system error 02000 link
: Unplug all devices from the UPS outlets to ensure an external device isn't causing the short circuit. Perform a "Brain Dead" Reset Turn off and unplug the UPS from the wall. Disconnect the internal battery. Press and hold the
: Battery disconnected or bad Replacement Battery Cartridge (RBC). : Output relay weld. Schneider Electric Community Immediate Troubleshooting: The "Brain Dead" Reset Would you like a visual guide to performing
If internal voltages drop abnormally (e.g., dropping down from expected high thresholds to single digits), the internal charging board may be damaged. 3. Faulty DC Bus Link (RBC Disconnect)
the power button for 5–10 seconds to drain internal capacitors. Check the rear panel to ensure the mechanical
The internal smart logic lost connection with the Replacement Battery Cartridges (RBC). 🔍 Primary Causes of Error 02000 1. Severe Power Surges
Wait for roughly 30 seconds to allow the internal capacitors to discharge.
If the reset successfully clears the error, the fault may have been caused by a temporary power surge. However, if the LCD screen flashes red and returns, the issue is hardware-related and requires professional intervention. Common hardware culprits often include: