Navigate to the official Acer Drivers and Manuals Support portal.
If you've already installed the update and are experiencing issues like a frozen cursor or missing device:
The most widespread issue. The built-in trackpad ceases to respond to touch or dual-finger scrolling gestures entirely. acer incorporated hidclass 10010 full
If you are experiencing touchpad lag or issues, you can download the most stable version directly from the Acer Support Drivers and Manuals page rather than using the Windows Update version. If you have already installed it and are facing issues, you can roll it back or use the Microsoft Show or Hide Updates tool to prevent it from reinstalling.
The driver update labeled Acer Incorporated - HIDClass - 1.0.0.10 Navigate to the official Acer Drivers and Manuals
These errors are almost always caused by , outdated software following a Windows Update , or conflicts caused by installing third-party mouse software. How to Fix Acer Incorporated HIDClass 10010 Issues
Last updated: October 2025 – Based on Acer driver structures for Windows 10 and Windows 11. If you are experiencing touchpad lag or issues,
Open again. Right-click the device → Properties → Driver tab. The driver provider should be Synaptics , ELAN , or Microsoft (if using Precision drivers). The date should be recent (e.g., 2023 or 2024).
: Rare reports of the driver causing audio devices to become undetectable. Recommendation
Updates the Human Interface Device (HID) class software, which usually controls the laptop's touchpad. Reported Effects: